Keeping Your Package Unit in Top Shape Year-Round

Professional Package Unit Repair and Maintenance in New Braunfels, TX

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"Keeping You Cool or Warm Year Round"

A properly functioning package HVAC unit is essential for maintaining comfortable indoor temperatures throughout the year, especially in New Braunfels, TX, where fluctuating weather demands reliable heating and cooling. Package units are popular for their all-in-one design, but like any HVAC system, they require regular maintenance and occasional repairs to perform at their best.

At Platinum Refrigeration, we specialize in package unit repair and maintenance services designed to extend the life of your system, enhance energy efficiency, and prevent costly breakdowns. Whether your unit isn’t cooling effectively, making unusual noises, or simply needs a routine tune-up, our experienced technicians have you covered.

Contact us today to schedule a service and ensure your package unit operates smoothly all year long.


Schedule Your Package Unit Repair or Maintenance Service Today

Your package HVAC unit plays a critical role in maintaining a comfortable indoor environment. When it needs professional attention, trust the experts at Platinum Refrigeration to deliver fast, reliable repair and maintenance services in New Braunfels, TX.

With 18 years of HVAC experience and a commitment to exceptional customer service, we ensure your system operates efficiently and effectively throughout the year. From addressing urgent repair needs to providing preventative maintenance, our team is here to help you maximize your system’s performance and lifespan.

Don’t let package unit problems compromise your comfort. Contact Platinum Refrigeration today to schedule your service and experience the difference of working with HVAC professionals who prioritize your satisfaction. Let us help you stay comfortable year-round!

Why Choose Platinum Refrigeration for Package Unit Repair and Maintenance in New Braunfels, TX?

Selecting the right HVAC contractor for your package unit service is essential for reliable results. Here’s why New Braunfels, TX residents and businesses trust Platinum Refrigeration:

  • Veteran-Owned and Operated: We bring integrity, discipline, and a customer-first approach to every job.
  • 18 Years of HVAC Expertise: Our team has the knowledge and skills to handle all aspects of package unit repair and maintenance.
  • Tailored Solutions: We customize our services to address the unique needs of your property.
  • Affordable Maintenance Plans: Our plans make it easy to keep your system running efficiently year-round.
  • Fast, Reliable Service: We understand the importance of timely repairs and maintenance, ensuring your system is back up and running as quickly as possible.

Our Maintenance Plans Protect Your Comfort

We offer comprehensive maintenance plans for our residential and commercial customers in New Braunfels and the San Antonio, Texas area. Routine maintenance has several benefits, including increasing your units’ efficiency, lowering utility costs, and preventing unexpected breakdowns. Give us a call today to discuss what plan would be best for you. The benefits of routine maintenance include:

Call Platinum Refrigeration for your refrigeration service!
Prevention of Unexpected Breakdowns & Costly Repairs

Routine service can help you save on costly repairs by detecting potential problems early before they become larger repairs.

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Improved Efficiency, & Improved System Lifespan

Regular maintenance can help your units run more efficiently, reducing their energy footprint to lower your utility bill and improve their lifespan.

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Routine Checks & Cleanings

We will perform regular cleanings, inspections, and checks throughout the year to keep you safe and your comfort protected ahead of seasonal shifts.

Join our maintenance plan today

Common Package Unit Problems We Repair

At Platinum Refrigeration, we have extensive experience repairing a wide range of package unit issues. Some of the most common problems we address include:

Refrigerant Leaks: Low refrigerant levels reduce cooling capacity and strain the system.

Dirty or Clogged Coils: Dust and debris on evaporator or condenser coils can hinder performance.

Faulty Thermostats: A malfunctioning thermostat can cause inconsistent heating or cooling.

Electrical Failures: Damaged wiring or electrical components can prevent your system from operating properly.

Blower Motor Issues: A failing blower motor reduces airflow, affecting your unit’s efficiency.

Frozen Coils: Blocked airflow or refrigerant issues can cause coils to freeze, impacting performance.

Our skilled technicians use advanced diagnostic tools to pinpoint the root cause of the problem and provide effective solutions to restore your system.

What’s Included in Our Package Unit Maintenance Service?

At Platinum Refrigeration, we offer comprehensive maintenance services designed to optimize your package unit’s performance. Our maintenance checklist includes:

Filter Cleaning and Replacement: Dirty filters restrict airflow and reduce efficiency.

Coil Cleaning: Dust and debris on coils can hinder heat transfer and cooling performance.

Refrigerant Level Checks: Proper refrigerant levels ensure efficient operation.

Electrical Inspections: We tighten connections and test components to prevent electrical failures.

Drain Line Cleaning: Clearing clogs prevents water leaks and potential damage.

Thermostat Calibration: Accurate temperature readings improve efficiency and comfort.

Blower Motor Maintenance: Inspecting and lubricating the motor ensures consistent airflow.

System Testing: We run the system to verify proper operation and identify any potential concerns.

Our preventative maintenance services are tailored to meet the unique needs of homes and businesses in New Braunfels, TX.

Signs Your Package Unit Needs Repair

Package units are built for durability, but issues can arise over time. Recognizing the warning signs of a malfunctioning system can help you address problems early and avoid more extensive damage. Here are some common indicators that your package unit may need professional repair:

Inconsistent Temperatures

If certain areas of your property are warmer or cooler than others, your system may have airflow issues or thermostat problems.

Unusual Noises

Rattling, grinding, or hissing sounds often signal loose components, debris in the unit, or refrigerant leaks.

High Energy Bills

A sudden increase in energy costs suggests your unit is working harder than it should, possibly due to reduced efficiency or worn-out components.

Frequent Cycling

If your system is turning on and off more frequently than normal, it could indicate an issue with the thermostat, refrigerant levels, or internal sensors.

Water Leaks or Excessive Condensation

Pooling water or moisture around the unit often results from clogged drain lines or frozen coils.

If you notice these symptoms, our team in New Braunfels, TX, is ready to diagnose and resolve the issue quickly and efficiently.

The Importance of Regular Package Unit Maintenance

Preventative maintenance is key to keeping your package unit running efficiently and avoiding unexpected breakdowns. Here’s why scheduling regular tune-ups is a smart investment:

  • Improved Energy Efficiency: A well-maintained system consumes less energy, reducing your monthly utility bills.
  • Fewer Repairs: Routine inspections and cleaning help identify and address minor issues before they escalate.
  • Longer System Lifespan: Regular maintenance minimizes wear and tear, ensuring your unit lasts as long as possible.
  • Consistent Comfort: Proper care ensures your system provides reliable heating and cooling throughout the year.
  • Better Indoor Air Quality: Clean filters and coils improve airflow and reduce allergens, enhancing the quality of your indoor environment.

Additional HVAC Services We Offer in New Braunfels, TX

In addition to package unit repair and maintenance, Platinum Refrigeration offers a full range of HVAC services, including:

  • Furnace Installation and Replacement
  • Central AC Installation, Repair, and Maintenance
  • Ducted Heat Pump Services (Installation, Repair, and Maintenance)
  • Ductless Mini-Split Services (Installation, Repair, and Maintenance)
  • Indoor Air Quality Solutions: Including air filtration and humidity control.
  • Commercial HVAC Services: Comprehensive heating and cooling solutions for businesses.

Areas We Serve

Platinum Refrigeration proudly serves New Braunfels, TX, and nearby communities, including:

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FAQ: Package Unit Repair and Maintenance in New Braunfels, TX

Q1: What is a package HVAC unit, and how does it work?

A package HVAC unit is an all-in-one heating and cooling system that combines all components, including the compressor, condenser, and air handler, into a single outdoor cabinet. These units are often installed on rooftops or adjacent to a building. They work by circulating air through the system, either heating or cooling it, depending on the season. Package units are a popular choice for properties in New Braunfels, TX, where space efficiency and reliability are key.

Q2: What are common signs my package unit needs repair?

Signs your package unit may need repair include:

  • Uneven heating or cooling in your home or business.
  • Unusual noises like rattling, grinding, or hissing.
  • Frequent system cycling or shutting down unexpectedly.
  • Higher-than-usual energy bills.
  • Water leaks or excessive condensation around the unit.

Addressing these issues early can prevent more extensive damage.

Q3: How often should I schedule maintenance for my package unit?

We recommend scheduling maintenance twice a year: once in the spring before the cooling season and again in the fall before the heating season. Regular tune-ups ensure your system operates efficiently and help identify potential issues before they become major problems.

Q4: What does package unit maintenance include?

Our comprehensive maintenance service includes:

  • Cleaning or replacing air filters.
  • Inspecting and cleaning the coils.
  • Checking refrigerant levels and recharging if necessary.
  • Tightening electrical connections and testing components.
  • Cleaning the drain line to prevent clogs.
  • Inspecting and lubricating moving parts.
  • Testing the thermostat for accurate operation.

This thorough care ensures your system runs efficiently and safely.

Q5: How can maintenance help improve my package unit’s efficiency?

Routine maintenance improves efficiency by:

  • Ensuring proper airflow through clean filters and coils.
  • Preventing refrigerant leaks that reduce performance.
  • Keeping electrical components and moving parts in good condition.

A well-maintained system consumes less energy, resulting in lower utility bills and a longer lifespan.

Q6: What are the benefits of repairing my package unit instead of replacing it?

Repairing your package unit is often more cost-effective than replacement if the system is relatively new or the issue is minor. Repairs address specific problems and restore performance without the higher upfront cost of a new unit. However, if your system is older than 10–15 years or requires frequent repairs, replacement may be a better investment. Our technicians in New Braunfels, TX, can help you decide the best option.

Q7: Why is my package unit making loud noises?

Loud noises, such as banging, rattling, or squealing, often indicate mechanical issues. These could include loose or worn components, debris in the blower, or problems with the motor or compressor. It’s important to schedule a professional inspection to prevent further damage.

Q8: What should I do if my package unit stops working?

If your system stops working:

  • Check the thermostat settings to ensure it’s on and set to the correct mode.
  • Inspect the circuit breaker to confirm the system has power.
  • Ensure the air filter isn’t clogged.

If these steps don’t resolve the issue, contact Platinum Refrigeration for a professional diagnosis and repair.

Q9: How long do package HVAC units typically last?

With proper maintenance, package HVAC units can last 10–15 years or more. Regular tune-ups, timely repairs, and proper system usage all contribute to extending the lifespan of your unit.

Q10: Do you offer maintenance plans for package units?

Yes! We provide affordable maintenance plans for both residential and commercial properties in New Braunfels, TX. These plans include routine inspections, priority service, and discounts on repairs, making it easier to keep your system running efficiently year-round.

Q11: How can I improve indoor air quality with my package unit?

Maintaining clean filters and coils, sealing ductwork to prevent leaks, and scheduling regular maintenance can all improve indoor air quality. For additional protection, we can recommend air purification or humidity control solutions to work alongside your package unit.

Q12: What areas do you serve for package unit repair and maintenance?

We proudly serve New Braunfels, TX, and surrounding areas, including San Antonio, Schertz, Cibolo, and Universal City.

Q13: How do I schedule a repair or maintenance service?

Scheduling is easy! Simply contact Platinum Refrigeration online or by phone to book your service. Our friendly team will arrange a convenient time to assess your system and ensure it’s running at its best.

Restore Comfort with Platinum Refrigeration in New Braunfels, TX

When your package HVAC unit needs repair or maintenance, trust the experts at Platinum Refrigeration to provide fast, reliable service in New Braunfels, TX. With 18 years of HVAC expertise, we specialize in keeping your system running efficiently so you can enjoy uninterrupted comfort year-round.

From addressing urgent repair needs to providing preventative maintenance, our skilled technicians ensure your unit performs at its best. Regular tune-ups not only improve efficiency and lower energy costs but also extend the lifespan of your system, saving you money over time.

Don’t let a malfunctioning package unit compromise your comfort. Contact Platinum Refrigeration today to schedule your repair or maintenance service. Let us help you stay comfortable and worry-free, no matter the season!

Platinum Refrigeration
Call Platinum Refrigeration for your refrigeration service!

PROUDLY SERVING NEW BRAUNFELS, TX & THE GREATER SAN ANTONIO AREA

We have over 18 years of experience serving homeowners and businesses in New Braunfels, Texas and the Greater San Antonio area. We serve our communities in and around:

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