Expert AC Repair and Maintenance Services in New Braunfels, TX

Dependable Central AC Repair & Maintenance in New Braunfels, TX

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"Keeping You Cool or Warm Year Round"

In the hot Texas climate, a fully functional air conditioning system isn’t just a convenience—it’s a necessity. At Platinum Refrigeration, we provide expert central air conditioning repair and maintenance services to homes and businesses in New Braunfels, TX, and surrounding areas.

Our team has 18 years of HVAC experience, delivering prompt, reliable solutions for all types of cooling challenges. Whether your AC system is making unusual noises, failing to cool effectively, or simply overdue for routine maintenance, you can count on our skilled technicians to restore your comfort. Contact us today to schedule your repair or maintenance service and experience why New Braunfels residents trust Platinum Refrigeration to keep them cool year-round.


Get the Most from Your AC System with Platinum Refrigeration

Maintaining your air conditioning system is the key to staying comfortable in New Braunfels, TX, all year long. Let Platinum Refrigeration handle your repair and maintenance needs so you can enjoy peace of mind and consistent cooling.

Why New Braunfels Residents Trust Platinum Refrigeration for AC Repairs

Choosing a trusted HVAC contractor is essential for reliable air conditioning service. Here’s why Platinum Refrigeration is the top choice for New Braunfels, TX homeowners and businesses:

  • Veteran-Owned and Operated: We bring a commitment to discipline, integrity, and excellence to every job.
  • 18 Years of Experience: Our skilled technicians have seen it all and can handle any repair or maintenance challenge.
  • Local Expertise: We understand the unique cooling needs of New Braunfels properties and tailor our services accordingly.
  • Affordable Solutions: With financing options and maintenance plans, we make it easy to keep your cooling system in top shape without breaking the bank.
  • Customer-Focused Service: Your satisfaction is our priority, and we go above and beyond to exceed your expectations.

Our Maintenance Plans Protect Your Comfort

We offer comprehensive maintenance plans for our residential and commercial customers in New Braunfels and the San Antonio, Texas area. Routine maintenance has several benefits, including increasing your units’ efficiency, lowering utility costs, and preventing unexpected breakdowns. Give us a call today to discuss what plan would be best for you. The benefits of routine maintenance include:

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Prevention of Unexpected Breakdowns & Costly Repairs

Routine service can help you save on costly repairs by detecting potential problems early before they become larger repairs.

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Improved Efficiency, & Improved System Lifespan

Regular maintenance can help your units run more efficiently, reducing their energy footprint to lower your utility bill and improve their lifespan.

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Routine Checks & Cleanings

We will perform regular cleanings, inspections, and checks throughout the year to keep you safe and your comfort protected ahead of seasonal shifts.

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Benefits of Regular AC Maintenance in New Braunfels, TX

Routine maintenance is essential to keeping your air conditioning system running efficiently and preventing unexpected breakdowns. Here’s why scheduling regular tune-ups is a smart investment:

Improved Energy Efficiency: Clean components and properly calibrated systems consume less energy, saving you money on utility bills.

Extended System Lifespan: Routine inspections help identify and fix minor issues before they turn into costly repairs, ensuring your system lasts longer.

Consistent Comfort: Regular maintenance ensures your AC delivers reliable cooling, even during the hottest days of summer.

Better Indoor Air Quality: Cleaning filters and coils helps remove dust, allergens, and other pollutants, creating a healthier indoor environment.

Reduced Repair Costs: Preventive care reduces the likelihood of major breakdowns, saving you time and money in the long run.

Our AC Repair Process in New Braunfels, TX

At Platinum Refrigeration, we prioritize efficient and effective repairs to restore your comfort as quickly as possible. Here’s what you can expect:

Thorough Diagnostics: Our technicians begin by identifying the root cause of the problem using advanced diagnostic tools.

Clear Communication: We explain the issue in detail, provide an upfront quote, and discuss repair options so you can make an informed decision.

Expert Repairs: With years of experience, we tackle repairs with precision and care, ensuring your system operates at peak performance.

Post-Repair Testing: Once repairs are complete, we test your system to confirm that everything is working properly before we leave your home or business.

Common AC Problems We Solve in New Braunfels, TX

Over time, even the most reliable air conditioning systems can develop issues. Here are some of the most common problems we address:

Inadequate Cooling

If your system isn’t cooling your home evenly, it could be due to a refrigerant leak, dirty filters, or a failing compressor.

Strange Noises

Rattling, grinding, or squealing sounds often indicate worn-out components that need immediate attention.

Frequent Cycling

If your AC turns on and off too frequently, it may be a sign of an oversized system, thermostat issues, or electrical problems.

High Energy Bills

A sudden spike in your energy costs could mean your system is working harder than it should, often due to clogged filters or low refrigerant levels.

Water Leaks

Leaking water around your AC unit might signal a clogged condensate drain or frozen evaporator coils.

No matter the issue, our technicians will diagnose the problem quickly and provide effective solutions to get your system back in top shape.

What’s Included in Our AC Maintenance Service in New Braunfels, TX

During a routine maintenance visit, our technicians perform a comprehensive inspection and tune-up to ensure your system is operating efficiently. Our maintenance service includes:

  • Cleaning and replacing air filters.
  • Checking and cleaning evaporator and condenser coils.
  • Inspecting refrigerant levels and checking for leaks.
  • Testing thermostat operation and recalibrating if necessary.
  • Tightening electrical connections and checking system controls.
  • Inspecting the blower motor and fan belts.
  • Flushing and cleaning the condensate drain line.

This proactive approach helps prevent unexpected breakdowns, improves efficiency, and ensures your home stays cool throughout the year.

Additional HVAC Services We Provide in New Braunfels, TX

While central AC repair and maintenance are our specialties, we also offer a full range of HVAC services to meet your needs:

  • Central AC Installation and Replacement
  • Ducted Heat Pump Services (Installation, Repair, and Maintenance)
  • Mini-Split Systems (Installation, Repair, and Maintenance)
  • Furnace Services (Installation, Repair, and Maintenance)
  • Indoor Air Quality Solutions: Including air filtration, humidifiers, and dehumidifiers.
  • Commercial HVAC Services: Comprehensive solutions for businesses across New Braunfels and beyond.

Areas We Serve

We proudly provide AC repair and maintenance services throughout:

Our Customer Reviews

FAQ: Central Air Conditioning Repair and Maintenance in New Braunfels, TX

Q1: What are the signs that my central AC system needs repair?

Several signs indicate your central AC system may require professional repair. If your system is no longer cooling your home effectively, blows warm air, or struggles to maintain consistent temperatures, there may be an issue with the refrigerant, compressor, or ductwork. Strange noises such as rattling, grinding, or hissing could signal loose components, motor problems, or refrigerant leaks. Additionally, high energy bills can suggest your AC is working harder than it should due to dirty coils, clogged filters, or mechanical issues. If you notice water leaks, unpleasant odors, or frequent on-and-off cycling, it’s best to schedule a repair promptly to prevent further damage.

Q2: How often should I schedule maintenance for my central AC system?

To keep your central AC system running at its best, we recommend scheduling professional maintenance at least once a year. Ideally, this should be done before the cooling season begins to ensure your system is ready for the hotter months in New Braunfels, TX. Annual maintenance helps catch potential issues early, extends the life of your unit, and ensures optimal efficiency. For high-usage systems, such as in commercial properties or homes that rely heavily on cooling, twice-a-year maintenance may be more beneficial. Consistent care prevents breakdowns and helps you avoid costly repairs.

Q3: What does AC maintenance include?

Our comprehensive AC maintenance service includes everything necessary to ensure your system operates smoothly and efficiently. This includes cleaning or replacing air filters to improve airflow and indoor air quality, inspecting refrigerant levels to maintain proper cooling, and cleaning the evaporator and condenser coils for maximum efficiency. We also test and recalibrate the thermostat, check and tighten electrical connections, and inspect the blower motor and fan belts. Additionally, we flush and clean the condensate drain line to prevent clogs and water damage. Regular maintenance helps reduce energy costs, prevent breakdowns, and improve overall system performance.

Q4: Can regular maintenance reduce my energy bills?

Yes, routine maintenance significantly impacts your energy bills by improving the efficiency of your AC system. Clean coils, proper refrigerant levels, and unrestricted airflow mean your system doesn’t have to work as hard to cool your home or business. This leads to lower energy consumption and, ultimately, reduced utility costs. Over time, even small improvements in efficiency can result in substantial savings. Additionally, regular maintenance helps identify and resolve issues early, preventing energy-draining problems like refrigerant leaks or failing components.

Q5: How long does a typical AC repair take?

The time required for an AC repair depends on the nature and complexity of the issue. Minor repairs, such as replacing a capacitor or cleaning a clogged drain line, can typically be completed within one to two hours. More complex problems, such as repairing a refrigerant leak, replacing a compressor, or addressing electrical issues, may take several hours or longer. At Platinum Refrigeration, we prioritize efficiency and always aim to resolve issues as quickly as possible without compromising quality. We’ll provide a clear timeline after diagnosing the problem, so you know what to expect.

Q6: Is AC repair or replacement the better option?

Deciding between repairing or replacing your AC system depends on several factors, including its age, condition, and the cost of repairs. If your unit is over 10–15 years old, requires frequent and expensive repairs, or struggles to keep up with your cooling needs, replacement is often the more cost-effective option. A new system offers improved energy efficiency, greater reliability, and a warranty for peace of mind. However, if your system is relatively new and the issue is minor, repairing it is usually the better choice. Our technicians will evaluate your system and provide an honest recommendation based on your specific situation.

Q7: Can you repair all types of central air conditioning systems?

Yes, our team has extensive experience repairing a wide range of central air conditioning systems. Whether you have a traditional ducted system, a high-efficiency unit, or an older model, we have the tools and expertise to diagnose and repair it effectively. We stay up-to-date with the latest HVAC technologies and techniques, ensuring we can handle any repair challenge. No matter the brand or type of system you have, you can trust us to restore it to peak performance.

Q8: Why is my AC making strange noises?

Unusual noises from your AC system often indicate underlying issues that require immediate attention. Grinding or squealing sounds may point to problems with the motor or fan belt, while rattling could signal loose components inside the system. A hissing noise is commonly associated with refrigerant leaks, which can impact your system’s cooling ability and efficiency. Ignoring these sounds can lead to more severe damage over time. If you hear anything unusual, contact us to inspect and repair your system before the problem worsens.

Q9: What causes water leaks around my AC system?

Water leaks are usually the result of a clogged or disconnected condensate drain line, which prevents condensation from draining properly. Another common cause is frozen evaporator coils, which can thaw and release excess water. Both issues are preventable with regular maintenance, which includes cleaning the drain line and inspecting the coils. If you notice water pooling around your system, it’s important to address the issue promptly to prevent damage to your property or the AC unit itself.

Q10: Do you offer maintenance plans?

Yes, we provide customizable maintenance plans for both residential and commercial clients in New Braunfels, TX. These plans include regular tune-ups, priority scheduling, and discounts on repairs, helping you stay ahead of potential issues and keep your system in optimal condition year-round. Maintenance plans are an excellent way to ensure your AC system operates efficiently and reliably without the hassle of scheduling individual appointments.

Stay Cool with Expert AC Repair and Maintenance in New Braunfels, TX

When your AC system needs attention, trust the experts at Platinum Refrigeration to deliver top-quality repair and maintenance services in New Braunfels, TX. With 18 years of HVAC experience, we understand the unique cooling challenges faced by homes and businesses in the Texas heat.

Our skilled technicians are dedicated to restoring your system’s performance and ensuring it operates efficiently year-round. From diagnosing complex issues to providing comprehensive maintenance, we take a customer-first approach to every service we offer. Our team is here to make sure you stay comfortable, no matter how high the temperature rises.

Don’t wait for a minor issue to become a major problem. Contact us today to schedule your AC repair or maintenance service and experience the Platinum Refrigeration difference. Let us keep your home or business cool, efficient, and worry-free all year long.

Platinum Refrigeration
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PROUDLY SERVING NEW BRAUNFELS, TX & THE GREATER SAN ANTONIO AREA

We have over 18 years of experience serving homeowners and businesses in New Braunfels, Texas and the Greater San Antonio area. We serve our communities in and around:

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